Gartner, Inc. analysts highlighted the top 10 technologies and trends that will be strategic for most organisations in 2010.

Gartner defines a strategic technology as one with the potential for significant impact on the enterprise in the next three years. Factors that denote significant impact include a high potential for disruption to IT or the business, the need for a major dollar investment, or the risk of being late to adopt. These technologies impact the organisation’s long-term plans, programs and initiatives.

Gartner described Advanced Analytics as “Optimisation and simulation using analytical tools and models to maximize business process and decision effectiveness by examining alternative outcomes and scenarios, before, during and after process implementation and execution.

This can be viewed as a third step in supporting operational business decisions. Fixed rules and prepared policies gave way to more informed decisions powered by the right information delivered at the right time, whether through customer relationship management (CRM) or enterprise resource planning (ERP) or other applications.

The new step is to provide simulation, prediction, optimisation and other analytics, not simply information, to empower even more decision flexibility at the time and place of every business process action. The new step looks into the future, predicting what can or will happen.”

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